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Xuzhou Topow Interactive Intelligent Technology Co.,Ltd. is a comprehensive enterprise group with digital technology innovation as its core.The group was founded in 2008 and is headquartered in Xuzhou City,Jiangsu Province,the central city of Huaihai Economic Zone.The business scope covers XR (including AR/VR/MR and other technologies) product development & production,VR Sci-fi park franchise and operation management,VR cultural tourism/smart cultural tourism,digital exhibitions displays,industrial automation and many other fields.
According to customers' needs, we can choose to use Air bubble film or Stretch films or carton box or Wooden box for packaging.
Shipping
The customer can appoint a freight forwarder, or we can take care of the transportation. Normally we ship by ocean and arrange the goods ship to the nearest port of the city. Also support by air or by rail.
FAQ:
1.Do you provide a Warranty for your Game Machines?
We provide 1 Year Warranty of the main accessories of our Game Machines.We know, for the Game Machines customers,time is Money.Before delivering the Game Machines to you,we will check every quality details and send videos or photos for you to confirm.
2.How to do the Installation of the VR Game Machine?
(1) We will provide the install video and instructions for customers, so that customers can install and operate by themselves.
(2) Customers can let their staffs come to China, then we will train them how to install and operate free;
(3) We can let our technician go to your place to install and train your staffs, but the round-trip fee and accommodation fee should pay by customer.
3.How can l solve the Game Machines malfunction?
Please show us what problem happened,then our professional technicians will provide you solution in 24 hours. According to the Game Machines we sold, we gave small accessories kit for free. If you need to replace the main part, we only charge its cost friendly.
4.Custom design available?
Product features,such as Game Machine Cabinet,Company logo,Color,etc, are welcome.